FOUR TIPS FOR EFFECTIVE COMMUNICATION IN BUSINESS AND LIFE

by Team IWP! on 26. May, 2009 in Personal Development

By Johnny Campbell

There are many factors that contribute to effective communication, but one area that shows that you are able to speak effectively is how well you assert yourself during conversation.

Here are four tips that will help you increase your composure when giving an assertive message so that you can present what you have to say with confidence.

Tip One: Speak Immediately

When giving an assertive message, it is important to speak about the topic you are concerned with while it is actually occurring – this will keep the flow of communication relevant.

If you wait for hours, days, or weeks to approach the problem/situation, you may experience increased stress and sleepless nights as you brood over the matter. So aim to resolve the problem/situation as close to when it occurred as possible.

Tip Two: Be Direct

It is important to realize that the situation that you are in is primarily affecting yourself, not the other person. In fact, they may not know, or even care, that their actions are affecting you.

You will need to state the problem to them directly and provide them with an example of the annoying action or behavior. Further to help resolve the problem, it is best to suggest some alternative action that they may take or ask them to stop doing it directly.

Tip Three: Be Pleasant

When you send an assertive message to another person, you are asking them to stop performing some annoying behavior or action, and instead do something less obtrusive. So if you present in a hostile manner, it is very unlikely that the other party will take you seriously. In fact, it is more likely that you will create a huge scene and turn your assertive message into an argument!

Instead, take a deep breath and find a pleasant posture. This will help you frame what you need to say in the right manner and your delivery is more likely to be accepted.

Tip Four: Keep Calm

The main risk in giving an assertive message is facing the resistance of the other party. Occasionally, the other party may take offense at what you are presenting or resist without apparent reason.

In these situations, it is important to maintain your composure. If you act offensively, they will not want to help you. Make up your mind to keep composed even if there is resistance and repeat your assertive message until it is accepted.

By following these four tips when giving assertive messages, you should experience increased confidence and other people are likely to respond to your requests.

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For more information about Johnny “The Transition Man” Campbell, DTM, and Accredited Speaker, visit www.transitionman.com or call 888-255-8626.

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